Raincross Appliance Repair (hereafter referred to as we, our, us) is committed to protecting the privacy of users who visit our website. This Privacy Policy outlines the information we collect, how we use it, and how it's shared, as well as users' rights regarding their personal data. By using our website and its features, users agree to the terms laid out in this policy.

Information We Collect: We collect personally identifiable information when users voluntarily submit it to us via the call request form on our website. This includes names, phone numbers, and email addresses. We may also collect non-personal browsing data via cookies and web beacons to enhance user experience and website usability. No financial transactions or credit card information are processed on our site.

Use of Personal Information: The personal information we collect is used to provide service-related communications, including responding to inquiries and service requests. By submitting a service request, users agree to be contacted by phone, email, or text message for operational and service purposes.

Sharing of Information: Users acknowledge that their information may be shared with our trusted partners necessary for fulfilling operational and service needs. We ensure that our partners adhere to reasonable data protection practices.

Non-Personal Browsing Data: Non-personal browsing data collected via cookies or web beacons may be used internally to improve our website and user experience. Users can control cookie preferences through their web browsers.

Dispute Resolution: By using our services, users agree to waive their right to sue or initiate any legal proceedings beyond direct negotiation in case of a dispute related to our website or services. Users agree that any claims will be limited to a maximum compensation of $100, and they must bear their own legal fees and expenses in the event of a dispute.

Opt-Out: Users who wish to opt-out of communications or have questions about this privacy policy can contact us at (951) 517-0514.

Changes to Privacy Policy: We reserve the right to update or change our Privacy Policy at any time. All changes will be posted to this page, and it is the user's responsibility to review this policy periodically.

By continuing to use our website, users consent to our Privacy Policy and terms as detailed above.